ANH, Nguyễn Văn; THẢO, Nguyễn Thị Phương; HIẾU, Lê Minh. MEASURING CUSTOMER SATISFACTION IN USING HOTEL SERVICES IN DALAT CITY. Dalat University Journal of Science, Dalat, Vietnam, v. 3, n. 1, p. 55–66, 2013. DOI: 10.37569/DalatUniversity.3.1.231(2013). Disponível em: https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/231.. Acesso em: 21 mar. 2025.